Prescriptions

Repeat Prescriptions

Patients can order your repeat prescription in the following ways:

On the internet: You can order prescriptions online using your online access to the surgery clinical system.

Login to SystmOnline.

Don’t have online access? For more details visit our Online Access page.

Alternatively, you can use our online form.

At the surgery: On the right-hand side of your last prescription is a tear-off slip listing all your repeat medication. Please tick the boxes against the medication you would like to order and post the request slip in the black prescription postbox by the main entrance to the surgery.

Via the NHS APP: This is easiest way to request for the patient and the practice.

If you do not have SystmOnline access, using the online form on our website is the next most secure online option for requesting your prescription.

By post: On the right hand side of your last prescription is a tear off slip listing all your repeat medication. Please tick the boxes against the medication you would like to order and post the request to us at Stockwell Road Surgery, 21 Stockwell Road, Knaresborough HG5 0JY.

Please allow two working days from receipt before collection. If you supply a stamped, addressed envelope, we will post your prescription to you. Most local chemists provide a prescription collection service; please ask your pharmacist for details.

We are also an Electronic Prescription Service in conjunction with a pharmacist of your choice. For more details, please as one of our reception team or your local pharmacy.

Your repeat prescription list produced by our clinical system shows those medicines we are prepared to prescribe without seeing you in person. This list has a review date, which is a reminder for us to check that your medicines are still needed and that any review has been carried out.

Questions about your prescription

If you have questions about your medicine or your prescription please contact the surgery.

Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.

Find a pharmacy

NHS Medicines A to Z

Prescription charges

Find out more about prescription charges on nhs.uk.

About pharmacists

As qualified healthcare professionals, they can offer advice on minor illnesses such as:

  • Coughs
  • Colds
  • Sore throats
  • Tummy trouble
  • Aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room where you can discuss issues with pharmacy staff.heard.

Repeat Prescriptions – Only Order What You Need

The NHS in Humber and North Yorkshire spends £332 million a year on medicines and £26 million is wasted when unwanted repeat prescriptions are returned. These medicines can’t be reused or recycled; they must be destroyed.
How you can help:

  • Check before you order – only request what you’re running out of.
  • Open your prescription bag – return anything you don’t need before you leave the pharmacy.
  • Talk to your pharmacy team – let them know if you’ve stopped taking a medicine.
  • Return safely – always bring unused or expired medicines back to the pharmacy, not the bin or sink.
  • By making these simple changes, you’ll help your NHS, protect the environment, and stay safe.
  • Check before you order.
    Stay Well. Stay Safe. Stay Green.
    Visit the Let’s Get Better website for more information

Page last reviewed: 27 January 2026